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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renay

January 27, 2026

5  out of  5
rating by Renay
"Shelby has fantastic customer service and was very helpful!! Everyone there are super nice!"
We responded:
"Thank you Renay! We appreciate you and your business so much! So happy to have you. "
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Makenna Nord

January 19, 2026

5  out of  5
rating by Makenna Nord
"Shelby was such an amazing help in my process of getting renters insurance. I had no clue what I was doing, but Shelby helped me with every little thing. I am so grateful for her!"
We responded:
"Thank you for the review Makenna! We are so glad Shelby was able to assist!"
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Macho Man

January 19, 2026

5  out of  5
rating by Macho Man
"Tanesha was able to save me a little more than $400 per month on both of my vehicles. I switched to Jarred Betler State Farm from Bluegrass Insurance."
We responded:
"Thank you for the review! We are go glad we were able to help you with your auto insurance!"
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Monica Skaggs

January 19, 2026

5  out of  5
rating by Monica Skaggs
"Wouldn't want insurance from any where else Thank You State Farm!"
We responded:
"Thank you for the review Monica! We love having you as a customer!"
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CHRISTINA TORRES

January 16, 2026

5  out of  5
rating by CHRISTINA TORRES
"I was beyond impressed by Shelby's professionalism and just eagerness to help me with the situation that I've been dealing with for about a week and a half with no resolution she is friendly she's outgoing she's very professional and I truly appreciate her I have had a really crappy day and just her professionalism and taking over the problem and fixing it has just made my day so much better and in general the office is extremely great everyone there has always been very helpful but I really appreciate Shelby going above and beyond helping me even more"
We responded:
"Christina, thank you so much for the review of Shelby and your experience. We hate to hear that you had been dealing with this issue but are so glad we were able to help make some forward progress!"
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Pamela Ramsey

November 18, 2025

1  out of  5
rating by Pamela Ramsey
"Corporate State Farm just informed me that I have 6 hours to find new insurance, no ticket, no accident. A Florida suspension error, which I called and corrected, State Farm won't spend the $6.00 to rerun and check the clarification. Canceled me with a 6 hour window to find new insurance. I have used State Farm for years. Corporate corruption. Repulsed and disgusted. I did everything I was asked by the office staff. Suspension was lifted, waiting on the state of Florida to send proof. Fast forward. Corporate pulled another payment after canceling my policy. Called agent 3 times for help no return calls. Still left hanging. I've used State Farm over 40 years. Paid the price because I always had an agent that took care of the client needs."
We responded:
"Ms Ramsey, our office first notified you of the suspended license in Florida on 10/17. We were then advised by corporate and spoke with you on 10/31 to advise that the license suspension still had to be resolved with Florida before the cancellation could be removed. You were given more than 6 hours notice that your insurance would be cancelled if this was not resolved. All we have asked for was a letter from the state of Florida confirming this was handled and the cancellation would be removed. We are sorry of any inconvenience this has caused you over the last 3 weeks. We wish you the best with your future insurance carrier. "
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Zack

November 12, 2025

5  out of  5
rating by Zack
"Jesse Bird and Jarred Butler are great agents, and help out their community!"
We responded:
"Thank you for the review Zack we appreciate it!"
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casey cobb

October 16, 2025

5  out of  5
rating by casey cobb
"Jesse and Sidney were great. Appreciate the service."
We responded:
"Thank you for the review Casey! We appreciate you and your business!"
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Joshua Lanier

October 13, 2025

5  out of  5
rating by Joshua Lanier
"Jarred and Jesse were great to work with. They did a great job of explaining all the different coverages to me with multiple policies, and worked with me to create the best solution. The patience and knowledge they have of everything is something I haven't seen when dealing with insurance before, and only made me feel that much more confident in choosing them for multiple policies."
We responded:
"Thank you for the review Josh! Enjoyed the time chatting today and glad we were able to get you thoroughly protected!"
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Hannah Joiner

October 3, 2025

5  out of  5
rating by Hannah Joiner
"Kayla was patient with my decision to switch. She has worked with me on multiple occasions until I finally made the switch. She is fast, friendly, and knowledgeable!"
We responded:
"Thank you for the wonderful review of Kayla and your experience! We look forward to serving you and your needs Hannah!"
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Melba Geary

October 2, 2025

5  out of  5
rating by Melba Geary
"Thank you so much for the review of my policy’s. Great Service thank you so much!!!"
We responded:
"Thank you for the review Melba! We appreciate you!"
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Luis Olazabal

September 29, 2025

5  out of  5
rating by Luis Olazabal
"Super bie"
We responded:
"Thank you for the review Luis!"
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Shayne Stockton

September 3, 2025

5  out of  5
rating by Shayne Stockton
"The staff is very friendly and knowledgeable. Jennifer and Angela have been helpful in solving different issues that have arised with my claims and questions I had concerning my policy. They are the best!"
We responded:
"Shayne, thank you so much for the review! We love working with people like you! We are so grateful we were able to start working with you years ago. "
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Leimys Castillo

August 15, 2025

5  out of  5
rating by Leimys Castillo
""Me encanta un servicio rápido, preciso y confiable" "Yanet fue muy servicial, muy rápido en darme la información que solicité y extremadamente profesional""
We responded:
"Thank you for the review Leimys! We greatly appreciate you and your business!"
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Tyler Blevins

August 8, 2025

5  out of  5
rating by Tyler Blevins
"They have great customer service, and helped save me almost a thousand dollars a year."
We responded:
"Thank you for the review Tyler! Love to hear that we were able to save you so much!"
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Douge Dimon

July 13, 2025

5  out of  5
rating by Douge Dimon
"Super Nice and good rates!"
We responded:
"Thank you for the review Douge!"
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Laura Schmidt

June 27, 2025

5  out of  5
rating by Laura Schmidt
"Candace was very helpful and got me cheaper insurance than anywhere else. I highly recommend using State Farm."
We responded:
"Thank you so much Laura! We appreciate you and the opportunity the help!"
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Emily Sarver

June 4, 2025

5  out of  5
rating by Emily Sarver
"I would recommend jarred butler @ state farm to ANYONE! amazing people, they are always friendly and so helpful. Sidney made my transition from my old insurance to them fast & so easy. She got me everything I wanted from renters insurance, life and car for a reasonable price and save me money!!!! Their definitely #1 in my book thank you Sidney and jarred butler state farm insurance"
We responded:
"Thank you for the fantastic review Emily! Kayla and the office look forward to serving you! We appreciate you and your business. "
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Yulied Redondo

June 4, 2025

5  out of  5
rating by Yulied Redondo
"Muy buenas Estoy muy satisfecha con el trato y rapidez y eficiencia en el trabajo que Realizanexperiencia y mucha rapidez en el proceso de 10 un 10"
We responded:
"Gracias! "
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Vaniuska Alonso

June 4, 2025

5  out of  5
rating by Vaniuska Alonso
"Excelente atención"
We responded:
"Gracias Vaniuska!"
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Elizabeth Romero Sotolongo

June 4, 2025

5  out of  5
rating by Elizabeth Romero Sotolongo
"Very pleased, and highly recommended. The truth is they are the best."
We responded:
"Thank you for the review and the kind words Elizabeth! We appreciate it!"
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Pedro Iglesias

May 23, 2025

5  out of  5
rating by Pedro Iglesias
"May buena attention se lo recomiendo"
We responded:
"Gracias Pedro!"
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Leonard Gonzalez

May 23, 2025

5  out of  5
rating by Leonard Gonzalez
"Buena esperienza"
We responded:
"Gracias Leonard!"
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Vincent Sibomana

May 9, 2025

4  out of  5
rating by Vincent Sibomana
"The quote rate was okay . Very quickly to respond & I’ll come back to give a better review after few payments"
We responded:
"Thank you for the review Vincent!"
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Yuleydi Perez Cabrera

April 30, 2025

5  out of  5
rating by Yuleydi Perez Cabrera
"Exelente servicio nos llegó toda la documentación súper rápido al correo el mejor seguro de Bowling Green KY lo recomiendo 💯 por ciento"
We responded:
"Gracias Yuleydi!"